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Closed Captioning Best Practices for State Governments

Closed Captioning Best Practices for State Governments

State governments have a lot of opportunities around video content, and are taking advantage of it. Meetings, from committees to interim task force debriefings, can be streamed to expand reach and participation from communities on a broader level. However, when presenting this content, the question of accessibility comes into play, and with it the inclusion of closed captions.

Late in 2016, the U.S. Department of Justice was looking to revise the Americans with Disabilities Act Title II regulations. A possible outcome was to establish requirements for making services, programs or activities offered by state and local governments to the public via the Web accessible. The reason for this belief was that the 2010 update stated: “The Department intends to engage in additional rulemaking in the near future addressing accessibility in these areas and others, including next generation 9–1–1 and accessibility of Web sites operated by covered public entities and public accommodations.” However, this was not reflected in the 2016 update, putting an indeterminate timetable on captions possibly being required in the future. However, some states have already adopted regulations on their own requiring captions for online video on state web sites.

For those paving the path toward captioning now, before a requirement goes into law, this article presents closed captioning best practices for state governments. This entails formatting and judgement decisions, along with ways to scale the actual creation of captions as well for both live and on-demand content.

If you would like to learn more on this topic be sure to download this white paper on AI Closed Captioning Services for Local and State Governments as well.

IBM Named a Challenger: 2018 Gartner Magic Quadrant for Enterprise Video Content Management

IBM named a Challenger: 2018 Gartner Magic Quadrant for Enterprise Video Content Management

In 2016, shortly after its acquisition of Ustream, IBM was placed in the Niche Players quadrant. Fast forward two years, and we see IBM now placed in the Challengers quadrant and close to crossing over into the Leaders quadrant. We’re excited by our new positioning in the Magic Quadrant and recognition by Gartner for both ability to execute and completeness of vision.

IBM believes the improvement in overall placement is due to the company’s strong leadership in applying artificial intelligence (AI) to video solutions (such as integrating IBM Watson for automated captioning and video enrichment), successful global partner momentum, and significant enterprise video product enhancements.

Download a copy of the full report.

Enterprise Video Use Cases and Case Studies

Enterprise Video Use Cases and Case Studies

Out of 1,512 corporate executives, 81% describe online video as an effective tool for communicating work-related information. That’s an undeniable movement toward video within the enterprise… but what are they using it for? What manner is video being deployed that executives are seeing value in?

This article spotlights prominent enterprise video use cases to explore inside your own company. It also highlights major case studies for several of them for further inspiration.

If a downloadable version, focusing just on use cases, is preferred, download Using Video for Internal Corporate Communications, Training & Compliance white paper.