Product Updates

Learn about streaming product updates on IBM Watson Media solutions that power live and on-demand streaming video delivery.

Deploy ECDN through AT&T FlexWare

Deploy ECDN through AT&T FlexWare

Want to improve the end user experience while simultaneously removing strain on your site’s wide-area network?

Through using IBM Enterprise Content Delivery Network (ECDN) and AT&T FlexWare, companies will get a fully managed service for enabling delivery of streaming video within their enterprises. This encompasses reducing strain on the network for the main offices down to smaller locations to achieve a scalable streaming video solution.

This article covers what is ECDN technology, the benefits of it and why you should be using it with AT&T FlexWare. It also details how it works as part of the overall SD-CDN (Software Defined Content Delivery Network) process. To learn more about this, also download our SD-CDN: Scaling Video Delivery to Reach Massive Audiences white paper.


How to Embed Video Into a Website

How to Embed Video Into a Website

Want to know how to embed video into a website? Looking for a rundown of some of the many options available for video embedding?

This article covers how to embed a video, both live and on-demand content. It also discusses many of the features through combined and playlist embeds. This includes emphasis on the updated solutions from IBM Watson Media, which have been recently expanded with the ability to embed video chapter navigation and playlists into websites through combined embeds. To see the process of creating these improved, combined embed code, also be sure to register for our Getting Started with Enterprise Video Management webinar.


How to Live Stream Presentation Slides

How to Live Stream Presentation Slides

Want to learn more about how to live stream presentation slides?

This article discusses how to add a presentation slides to a live stream, use cases and tips for creating engaging broadcasts that include a slide deck. It mentions both methods for broadcasting through an encoder to discussing a new feature for IBM’s video streaming and enterprise video streaming offerings that can allow content owners to upload and include slides inside the platform.

Want to see this explained in webinar instead? If so, register for a live demo.


Enterprise Video Search and Discoverability with Watson

Enterprise Video Search and Discoverability

Data from a Wainhouse Research report shows that 27% of enterprises that are over 500 employees are adding at least 25 hours of on-demand video content to their archives each month. This explosion of content is proving key for applications like training and educating a workforce, or used as collateral to engage prospects. However, with these growing archives also comes with it a challenge of discovery, of being able to quickly locate relevant content when needed.

One way to address this challenge, though, is by improving overall content discoverability. This can be achieved through implementing a sophisticated enterprise video search and improving metadata for your video assets, ideally though methods that don’t also increase the time commitment to managing the video archive. This article talks about ways to improve asset discovery, why it should be something to strive for, and discusses recent updates using IBM Watson that are aimed at addressing these needs.


Live Video Streaming with Chat Module

Live Video Streaming with Chat Module

Looking to do on-demand and live video streaming with chat support? A lot of considerations can go into selecting the appropriate chat module for your video strategy. These can range from compatible technologies, user management, feature sets and brand-able (or a lack of branding) solutions.

This article talks about the process of choosing a chat solution to accompany your video content. It includes areas to consider, features you should look out for, and how to begin moderating conversations. It also examines how IBM Watson Media has updated and expanded its chat capabilities, including the addition of direct messages within a non-Flash framework. To stay up to date on improvements like this over IBM’s video streaming and enterprise video streaming offerings, also be sure to check out periodic live demos that cover the latest on the platform.


Deploy ECDN through Cisco ISR 4000 Series

Deploy ECDN through Cisco ISR 4000 Series

Looking to reduce network bandwidth across your entire organization while sending out high quality internal video?

Through using IBM’s Enterprise Content Delivery Network (ECDN) and the Cisco® 4000 Series Integrated Services Routers (ISR), companies can reduce strain on their network from the main offices all the way down to smaller, satellite offices as well to achieve scalable enterprise streaming video.

This article covers what is ECDN technology, the benefits of it and why you should be using it with the Cisco ISR 4000 technology to enable your entire organization to enjoy high quality internal video without causing local congestion issues.


Automatic Closed Captioning: How to Edit & Search

Automatic Closed Captioning: How to Edit & Search

79% of executives with video content archives agree that a “frustration of using on-demand video is not being able to quickly find the piece of information I am looking for when I need it.” This data comes from a joint IBM and Wainhouse Research report, which interviewed 1,801 executives. The frustration is a growing challenge, but one that can be addressed while simultaneously adding valuable captions to video content. This is achieved through automatic closed captioning, with support to both edit and search them.

Called Watson Captioning, available as part of IBM Video Streaming and as a stand alone service, the process works by utilizing IBM Watson to generate closed captions, converting video speech to text. Once generated, content owners can modify these for accuracy through a dashboard editor, simplified by confidence levels that will underline words under a certain threshold. Afterwards, these corrected captions are not only accessible in the player but can be searched against as well, empowering viewers to jump to parts in the video where their topic of interest is mentioned.

This article discusses, briefly, the process of generating these captions before detailing the user experience in searching them and how content owners can edit them as well.


Video Advertising Integration with Mid & Pre Roll Support

Video Advertising Integration with Mid & Pre Roll Support

Need a robust video advertising integration solution for content you own?

IBM Watson Media is expanding the advertising options available to content owners through the addition of custom ad solutions. Tailored for live and on-demand video, these are available as a product offering from IBM Watson Media with additional managed services to best support existing and new ad setups.

This article explains more about using video advertising, the available solutions from IBM Watson Media, use cases and the technology behind it. To learn more about the offered services, contact sales for additional details.


24/7 Support: Phone, Chat or Email

24/7 Support: Phone, Chat or Email

IBM Watson Media is passionate about supporting our customers and their events. We have a thriving, in-house Customer Success team that works closely with content owners to aid them in their live and on-demand streaming. In 2018, IBM Watson Media will continue to invest in our support infrastructure to better assist IBM Watson Media users. This includes launching 24/7 support for IBM Video Streaming, IBM Enterprise Video Streaming and IBM ECDN (Enterprise Content Delivery Network). As a result, content owners get access to in-house experts on these solutions, able to assist them during a live broadcast or event regardless of timing.

These expanded support hours include assistance over phone, chat and email, accessed from inside an account for IBM’s video streaming or enterprise video streaming offerings. In addition, the IBM Watson Media Support Center is also available for guidance with graphic and video tutorials.


Video Metadata Editor and Manager

Video Metadata Editor and Manager

Metadata is a powerful supplement to video content. It enables organizations to more efficiently classify content, using this information for structure, permissions or help develop unique experiences around content types. Metadata can take many forms, from listing a simple description to tying assets to individuals.

To expand on metadata’s growing use, IBM Watson Media has introduced a custom metadata feature. This acts as a video metadata editor for online content, allowing for a huge expansion of metadata fields. As a result, content owners can add fields with criteria such as “multiple choice” or a numeric value to be associated with video content.

This article documents the new feature, along with covering the value of metadata as it relates to video content and its use cases. For more information on the importance of metadata, also please reference our Video Metadata: Management and Tools white paper.