Live Q&A for streaming video is a highly engaging, interactive and effective way to educate an internal workforce or promote your brand to external audiences. With IBM Watson Media, this feature is accessible as a module and can easily be synced with video content through a combined embed code or accessed directly from a channel page.
IBM Watson Media continues to expand on this feature, introducing an API to grant automated access to Q&A results. This article goes over possible use cases for the feature before talking functionality and finally tips to be more successful in executing content with a Q&A component.
The Streaming Media Readers’ Choice Awards 2020 are now open for voting. Held annually since 2007, the Readers’ Choice Awards has end users awarding exemplary solutions in the video industry. These solutions can range from physical ones, like PTZ or network-controlled cameras, to services that run in the Cloud.
For 2020, IBM has been nominated in these five categories:
Closed Captioning Solution: IBM Video Streaming
Cloud Encoding/Transcoding Service: IBM Video Streaming
Enterprise Video Platform: IBM Enterprise Video Streaming
OTT Video Platform: IBM Video Streaming for OTT Video Management
Webcasting/Presentation Solution (Cloud): IBM Video Streaming
IBM has introduced a new workflow for IBM Enterprise Video Streaming that allows companies to setup an approval process. This includes having designated reviewers, or moderators, that are setup to approve or reject the publishing of videos. The video review process features automated emails, notifying reivewers when content is ready and also notifying uploaders after the video has been reviewed.
Due to the rapid pace of COVID-19, there has been a need to act with agility, resilience and unity in the face of evolving impacts. On March 19, 2020, with just 47 days before the in-person conference was scheduled to start, the decision was finalized to pivot to an all-digital experience for IBM Think as a result of COVID-19. This would be the first time the event would be online-only.
IBM Think Digital experience resulted in nearly 120,000 registrants and over 170,000 unique viewers. The Think content team took over 2500 sessions that were planned for the face to face event and selected the most impactful 250 sessions that could pivot the message to be COVID-19 relevant as well as engage attendees digitally. Over 45,000 hours of content were viewed by attendees with emphasis on design that would accelerate the transformation of the experience from in-person to all digital. Content was captioned in 7 different languages and delivered with live chats and moderated “Ask the expert” sessions for an audience size that was vastly beyond projected expectations.
Discover how IBM met this challenge through its own technology, leveraging both IBM Watson Media and the IBM Public Cloud to offer a scalable, reliable solution with global load balancing to help ensure a premium viewing experience for all.
Looking for more ways to restrict access to a video within your corporate video portal?
IBM Watson Media has introduced a video access control feature that allows the management of assets on a per video basis within an enterprise account. This can permit different access levels, be it for pre-approval or to very select individuals, while also including a notification system over email to relay when access has been granted. This feature, introduced in June 2018, was expanded in July 2020 to include advanced video access control features around lists.
Need deeper analytics to analyze how your video content is being consumed? Want to validate that individual viewers completed mandatory training?
IBM Enterprise Video Streaming offers individual viewer tracking analytics. These allow organizations to drill down and see not just who accessed certain videos, but how much they watched and look at overall viewing history as well. This feature has been enhanced as well, for increased scalability in the dashboard and the ability to utilize APIs to take this functionality into other applications.
Looking to introduce a way for viewers to return to the exact moment they stopped watching a video?
IBM Watson Media has released a feature that saves the playback position of videos on a per viewer, per browser level. This allows viewers to continue watching video on demand content from the moment they stopped viewing.
COVID-19 disrupted normal life. It forced organizations to pivot and adhere to guidelines related to the pandemic. The effect has been widespread, impacting private companies and government entities. This includes the judicial system in the United States, which is now faced with continuing day-to-day activities, but virtually.
This case study outlines how a superior court in California utilized IBM Video Streaming to broadcast court hearings live and was able to pivot from in-person to virtual in just two weeks. This not only satisfied a legal obligation to allow public access but resulted in giving the court a future proof solution that may be utilized even after things return to normal.
Written by András Balogh in Video Trends & Studies on
As the COVID-19 pandemic developed, and with it the need to social distance, our IBM Enterprise Video Streaming customers moved more and more of their communication online. As a video streaming provider focused on helping customers share communications securely, IBM was at the forefront of these changes. We provide a solution for remote communication needs, such as training classes, company-wide broadcasts, executive town halls, digital events and virtual conferences. For example, we provided the streaming solution for the extremely successful two-day IBM Think 2020 Digital conference, leveraging the security rich aspects of the platform.
The need to social distance, work remotely and the cancellation of many in-person events has impacted how video streaming is being used today. For this report we gathered live video streaming statistics on how our clients use the IBM Enterprise Video Streaming solution for internal communication (i.e., employee communication). This covers data points like the frequency of live streaming, content length and information around viewership. The data is intended to help you formulate your own plan relating to your corporate communications.
Note: to avoid test broadcasts from being factored into the results, live streams with less than 10 viewers were removed from this study. Also, this data only focuses on live authenticated viewers and does not account for additional viewership or time spent on content from on-demand viewing of the same session.
