Product Updates

Want to improve the end user experience while simultaneously removing strain on your site’s wide-area network?

Through using IBM Enterprise Content Delivery Network (ECDN) and AT&T FlexWare, companies will get a fully managed service for enabling delivery of streaming video within their enterprises. This encompasses reducing strain on the network for the main offices down to smaller locations to achieve a scalable streaming video solution.

This article covers what is ECDN technology, the benefits of it and why you should be using it with AT&T FlexWare. It also details how it works as part of the overall SD-CDN (Software Defined Content Delivery Network) process. To learn more about this, also download our SD-CDN: Scaling Video Delivery to Reach Massive Audiences white paper.

• What is an ECDN?
• ECDN and AT&T FlexWare
• AT&T FlexWare benefits
• ECDN benefits
• Mobile viewership
• What happens to viewers out of range?
• Compatible IBM features

Want to know how to embed video into a website? Looking for a rundown of some of the many options available for video embedding?

This article covers how to embed a video, both live and on-demand content. It also discusses many of the features through combined and playlist embeds. This includes emphasis on the updated solutions from IBM Watson Media, which have been recently expanded with the ability to embed video chapter navigation and playlists into websites through combined embeds. To see the process of creating these improved, combined embed code, also be sure to register for our Getting Started with Enterprise Video Management webinar.

• What does video embedding mean?
• Advantages of embedding from hosting services
• Combined embeds
• Info tab and video chapter markers
• Video playlist embed
• How to embed video into a website
• How to embed video on WordPress
• Restricting embed codes

Want to learn more about how to live stream presentation slides?

This article discusses how to add a presentation slides to a live stream, use cases and tips for creating engaging broadcasts that include a slide deck. It mentions both methods for broadcasting through an encoder to discussing a new feature for IBM’s video streaming and enterprise video streaming offerings that can allow content owners to upload and include slides inside the platform.

Want to see this explained in webinar instead? If so, register for a live demo.

• Live stream presentation slides and the viewer experience
• Use cases
• Effectively using slides for live streaming
• Uploading slides for a live stream
• Using slides during a broadcast
• Converting PowerPoint presentations to PDF
• Converting Google Slides presentations to PDF

Data from a Wainhouse Research report shows that 27% of enterprises that are over 500 employees are adding at least 25 hours of on-demand video content to their archives each month. This explosion of content is proving key for applications like training and educating a workforce, or used as collateral to engage prospects. However, with these growing archives also comes with it a challenge of discovery, of being able to quickly locate relevant content when needed.

One way to address this challenge, though, is by improving overall content discoverability. This can be achieved through implementing a sophisticated enterprise video search and improving metadata for your video assets, ideally though methods that don’t also increase the time commitment to managing the video archive. This article talks about ways to improve asset discovery, why it should be something to strive for, and discusses recent updates using IBM Watson that are aimed at addressing these needs.

• Enterprise video search
• Video search filters
• Video asset transcription for discoverability
• How to transcribe videos with IBM Watson
• API search calls

Looking to do on-demand and live video streaming with chat support? A lot of considerations can go into selecting the appropriate chat module for your video strategy. These can range from compatible technologies, user management, feature sets and brand-able (or a lack of branding) solutions.

This article talks about the process of choosing a chat solution to accompany your video content. It includes areas to consider, features you should look out for, and how to begin moderating conversations. It also examines how IBM Watson Media has updated and expanded its chat capabilities, including the addition of direct messages within a non-Flash framework. To stay up to date on improvements like this over IBM’s video streaming and enterprise video streaming offerings, also be sure to check out periodic live demos that cover the latest on the platform.

• Flash vs. non-flash based chat module
• White label chat
• Chat customization settings
• Moderators and chat user management
• User nicknames
• Private chat: direct messages
• Mobile compatible and mobile apps
• List of supported emojis

Looking to reduce network bandwidth across your entire organization while sending out high quality internal video?

Through using IBM’s Enterprise Content Delivery Network (ECDN) and the Cisco® 4000 Series Integrated Services Routers (ISR), companies can reduce strain on their network from the main offices all the way down to smaller, satellite offices as well to achieve scalable enterprise streaming video.

This article covers what is ECDN technology, the benefits of it and why you should be using it with the Cisco ISR 4000 technology to enable your entire organization to enjoy high quality internal video without causing local congestion issues.

• How does ECDN work?
• ECDN and Cisco ISR 4000
• Cisco ISR 4000 advantages
• ECDN advantages
• How large is the cache for ECDN?
• Can “out of office” viewers be supported?
• What features does ECDN work with from IBM Watson Media?

79% of executives with video content archives agree that a “frustration of using on-demand video is not being able to quickly find the piece of information I am looking for when I need it.” This data comes from a joint IBM and Wainhouse Research report, which interviewed 1,801 executives. The frustration is a growing challenge, but one that can be addressed while simultaneously adding valuable captions to video content. This is achieved through automatic closed captioning, with support to both edit and search them.

Called Watson Captioning, available as part of IBM Video Streaming and as a stand alone service, the process works by utilizing IBM Watson to generate closed captions, converting video speech to text. Once generated, content owners can modify these for accuracy through a dashboard editor, simplified by confidence levels that will underline words under a certain threshold. Afterwards, these corrected captions are not only accessible in the player but can be searched against as well, empowering viewers to jump to parts in the video where their topic of interest is mentioned.

This article discusses, briefly, the process of generating these captions before detailing the user experience in searching them and how content owners can edit them as well.

• Automatic closed captioning
• Searching captions
• How to edit captions
• Additional editor features

Need a robust video advertising integration solution for content you own?

IBM Watson Media is expanding the advertising options available to content owners through the addition of custom ad solutions. Tailored for live and on-demand video, these are available as a product offering from IBM Watson Media with additional managed services to best support existing and new ad setups.

This article explains more about using video advertising, the available solutions from IBM Watson Media, use cases and the technology behind it. To learn more about the offered services, contact sales for additional details.

• Live video monetization
• How it works
• Mid-roll and pre-roll video advertising
• Video advertising use cases
• Video ad integration features
• Technology highlights for ad integration

IBM Watson Media is passionate about supporting our customers and their events. We have a thriving, in-house Customer Success team that works closely with content owners to aid them in their live and on-demand streaming. IBM Watson Media will continue to invest in our support infrastructure to better assist IBM Watson Media users. As a result, content owners get access to in-house experts on these solutions, able to assist them during a live broadcast or event regardless of timing.

The support includes assistance over phone, chat and email, accessed from inside an account for IBM’s video streaming or enterprise video streaming offerings. In addition, the IBM Watson Media Support Center is also available for guidance with graphic and video tutorials.

Metadata is a powerful supplement to video content. It enables organizations to more efficiently classify content, using this information for structure, permissions or help develop unique experiences around content types. Metadata can take many forms, from listing a simple description to tying assets to individuals.

To expand on metadata’s growing use, IBM Watson Media has introduced a custom metadata feature. This acts as a video metadata editor for online content, allowing for a huge expansion of metadata fields. As a result, content owners can add fields with criteria such as “multiple choice” or a numeric value to be associated with video content.

This article documents the new feature, along with covering the value of metadata as it relates to video content and its use cases. For more information on the importance of metadata, also please reference our Video Metadata: Management and Tools white paper.

• The value of metadata for videos
• What is custom metadata for videos?
• Use cases for custom metadata
• Custom metadata in dynamic playlists
• Managing custom metadata
• The longterm benefits of metadata
• Using custom metadata for background information